Uke | Startdato Start | Sluttdato | Frist | Sted | Instruktører | Tidspunkt | Språk | Ledige plasser Plasser | |
---|---|---|---|---|---|---|---|---|---|
37 | 12.09.2024 12.09.2024 | 31.12.2025 | 31.12.2025 | - | Engelsk | Ledige plasser Ledig |
Startdato: 12.09.2024 |
Sluttdato: 31.12.2025 |
Sted:
|
Frist: 31.12.2025 |
Tidspunkt: - |
Språk: Engelsk |
Ledige plasser: Ledig |
Trykk for mer info |
Lukk |
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication.
This eLearning is:
Interactive
Self-paced
Device-friendly
2-3 hours content
mobil-optimised
practical exercises
Exam:
20 questions
Multiple Choice
30 minutes
Closed book
Minimum required score to pass: (65%)
You will receive an email with access to the e-learning, certification voucher and digital book from Peoplecert. You agree a time for the certification as described in the e-mail from Peoplecert. The certification can be taken from the desired location (home, office, etc.), but you must sit alone in the room. The certification must be completed on a PC with a web camera.
ITIL® 4 Foundation
12 months