Understand the purpose and key concepts of Incident Management, including its role in restoring normal service operations swiftly following disruptions.
This eLearning is:
Interactive
Exam:
20 questions
Multiple choise
30 minutes
Closed book
Minimum required score to pass: 65%
You will receive an email with access to the eLearning, certification voucher and digital book from Peoplecert. You agree a time for the certification as described in the e-mail from Peoplecert.
The certification can be taken from the desired location (home, office, etc.), but you must sit alone in the room. The certification must be completed on a PC with a web camera.
ITIL® 4 Foundation
12 måneder
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