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Nettstudie 12 måneder 5 000 kr
Learn best practices for making new and changed services available for use, in line with your organisation's policies and any agreements between the organisation and its ... [+]
Understand the purpose and key concepts of Release Management, elucidating its significance in planning, scheduling, and controlling the build, test, and deployment of releases to ensure they deliver the expected outcomes. The eLearning course: Interactive Self-paced Device-friendly 2-3 hour content Mobile-optimised Practical exercises   Exam:   20 questions Multiple choise Closed book 30 minutes Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Incident Management, Service Desk, Service Request Management, Monitoring and Event Management and Pro... [+]
Understand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.InteractiveOur eLearning:Self-pacedDevice-friendly12 hour contentMobile-optimised Exam:60 questionsMultiple Choice90 minutesClosed bookMinimum required score to pass: 65%  [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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Nettkurs 40 minutter 7 000 kr
MoP®, er et rammeverk og en veiledning for styring av prosjekter og programmer i en portefølje. Sertifiseringen MoP Foundation gir deg en innføring i porteføljestyring me... [+]
Du vil få tilsendt en «Core guidance» bok og sertifiserings-voucher i en e-post fra Peoplecert. Denne vil være gyldig i ett år. Tid for sertifiseringstest avtales som beskrevet i e-post med voucher. Eksamen overvåkes av en web-basert eksamensvakt.   Eksamen er på engelsk. Eksamensformen er multiple choice 50 spørsmål skal besvares, og du består ved 50% korrekte svar (dvs 25 av 50 spørsmål). Deltakerne har 40 minutter til rådighet på eksamen.  Ingen hjelpemidler er tillatt.     [-]
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Virtuelt klasserom 3 dager 17 500 kr
18 Mar
3-dagers virtuellt instruktør-ledet kurs som fører frem til ITIL Foundation sertifisering. [+]
Sopra Steria Akademiet er en del av Sopra Steria, og tilbyr kurs og opplæring innen: IT Service Management Prosjekt- og programstyring It-styring og kontroll Våre instruktører jobber til daglig som rådgivere innen disse områdene i Sopra Steria.  ITIL® 4 er det mest utbredte og anerkjente rammeverket for IT Service Management (ITSM) i verden, og ITIL® 4 Foundation er et introduksjonskurs til rammeverket. ITIL® 4 Foundation-sertifiseringen er designet som en introduksjon til ITIL® 4 og gjør det mulig for kandidater å se på IT-tjenestestyring gjennom en ende-til-ende-driftsmodell for oppretting, levering og kontinuerlig forbedring av teknisk aktiverte produkter og tjenester.Kurset avsluttes med en sertifiseringstest som gjennomføres etter at kurset er fullført. Sertifiseringen gjøres via en online-basert tjeneste via vår partner PeopleCert. Man velger selv tidspunkt for sertifiseringen. Kurset inkluderer: Kursdokumentasjon, sertifiseringstest og lunsj ved fysisk oppmøte   Kurset varer i 3 dager. Dag 1 og 2: 09:00-16:00. Dag 3: 09:00-13:00 Vi stiller med erfarne norske instruktører. Kursmateriell og eksamen er på engelsk. Eksamen varer i 75 minutter.  Det bør beregnes 6 timer til selvstudium. Du kan lese mere om ITIL her ITIL®/PRINCE2®/MSP®/MoP® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of Information Security Management, elucidating its significance in safeguarding the confidentiality, integrity, and availability of organisational information assets. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn to maximise the number of successful service and product changes by ensuring that risks have been accurately assessed, authorising changes, and managing change sche... [+]
Understand the purpose and key concepts of Change Enablement, highlighting its importance in managing changes effectively to minimise risk and ensure business continuity.   This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to ensure that the organisation’s suppliers and their performances are managed appropriately to support the seamless provision of quality pr... [+]
Understand the purpose and key concepts of the Supplier Management Practice, elucidating its importance in managing supplier relationships and ensuring value delivery from third-party services. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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12 måneder 12 000 kr
A combined module that covers the key concepts of 5 key ITIL practices: Change Enablement, Deployment Management, Release Management, Service Configuration Management, an... [+]
Understand the purpose and key concepts of the Plan, Implement, and Control practices, highlighting their importance in establishing, executing, and governing IT service strategies effectively. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 60 questions Multiple Choice 90 Minutes Closed book Pass Mark: 65% [-]
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Nettkurs 12 måneder 12 000 kr
ITIL® 4 Specialist: Drive Stakeholder Value dekker alle typer engasjement og interaksjon mellom en tjenesteleverandør og deres kunder, brukere, leverandører og partnere. [+]
Kurset fokuserer på konvertering av etterspørsel til verdi via IT-relaterte tjenester. Modulen dekker sentrale emner som SLA-design, styring av flere leverandører, kommunikasjon, relasjonsstyring, CX- og UX-design, kartlegging av kunder og mer. E-læringskurset inneholder 18 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på  AXELOS sine websider. Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. [-]
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Nettstudie 12 måneder 5 000 kr
Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. [+]
Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Oslo 1 dag 9 500 kr
28 Mar
09 May
09 May
Develop dynamic reports with Microsoft Power BI [+]
Develop dynamic reports with Microsoft Power BI [-]
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Oslo 3 timer 21 900 kr
02 Jun
02 Jun
29 Sep
DevOps in a .NET environment [+]
DevOps in a .NET environment [-]
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Virtuelt klasserom 4 dager 22 000 kr
This course provides IT Identity and Access Professional, along with IT Security Professional, with the knowledge and skills needed to implement identity management solut... [+]
. This course includes identity content for Azure AD, enterprise application registration, conditional access, identity governance, and other identity tools.   TARGET AUDIENCE This course is for the Identity and Access Administrators who are planning to take the associated certification exam, or who are performing identity and access administration tasks in their day-to-day job. This course would also be helpful to an administrator or engineer that wants to specialize in providing identity solutions and access management systems for Azure-based solutions; playing an integral role in protecting an organization. COURSE OBJECTIVES Implement an identity management solution Implement an authentication and access management solutions Implement access management for apps Plan and implement an identity governancy strategy COURSE CONTENT Module 1: Implement an identity management solution Learn to create and manage your initial Azure Active Directory (Azure AD) implementation and configure the users, groups, and external identities you will use to run your solution. Lessons M1 Implement Initial configuration of Azure AD Create, configure, and manage identities Implement and manage external identities Implement and manage hybrid identity Lab 1a: Manage user roles Lab 1b: Setting tenant-wide properties Lab 1c: Assign licenses to users Lab 1d: Restore or remove deleted users Lab 1e: Add groups in Azure AD Lab 1f: Change group license assignments Lab 1g: Change user license assignments Lab 1h: Configure external collaboration Lab 1i: Add guest users to the directory Lab 1j: Explore dynamic groups After completing module 1, students will be able to: Deploy an initail Azure AD with custom settings Manage both internal and external identities Implement a hybrid identity solution Module 2: Implement an authentication and access management solution Implement and administer your access management using Azure AD. Use MFA, conditional access, and identity protection to manager your identity solution. Lessons M2 Secure Azure AD user with MFA Manage user authentication Plan, implement, and administer conditional access Manage Azure AD identity protection Lab 2a: Enable Azure AD MFA Lab 2b: Configure and deploy self-service password reset (SSPR) Lab 2c: Work with security defaults Lab 2d: Implement conditional access policies, roles, and assignments Lab 2e: Configure authentication session controls Lab 2f: Manage Azure AD smart lockout values Lab 2g: Enable sign-in risk policy Lab 2h: Configure Azure AD MFA authentication registration policy After completing module 2, students will be able to: Configure and manage user authentication including MFA Control access to resources using conditional access Use Azure AD Identity Protection to protect your organization Module 3: Implement access management for Apps Explore how applications can and should be added to your identity and access solution with application registration in Azure AD. Lessons M3 Plan and design the integration of enterprise for SSO Implement and monitor the integration of enterprise apps for SSO Implement app registration Lab 3a: Implement access management for apps Lab 3b: Create a custom role to management app registration Lab 3c: Register an application Lab 3d: Grant tenant-wide admin consent to an application Lab 3e: Add app roles to applications and recieve tokens After completing module 3, students will be able to: Register a new application to your Azure AD Plan and implement SSO for enterprise application Monitor and maintain enterprise applications Module 4: Plan and implement an identity governancy strategy Design and implement identity governance for your identity solution using entitlement, access reviews, privileged access, and monitoring your Azure Active Directory (Azure AD). Lessons M4 Plan and implement entitlement management Plan, implement, and manage access reviews Plan and implement privileged access Monitor and maintain Azure AD Lab 4a: Creat and manage a resource catalog with Azure AD entitlement Lab 4b: Add terms of use acceptance report Lab 4c: Manage the lifecycle of external users with Azure AD identity governance Lab 4d: Create access reviews for groups and apps Lab 4e: Configure PIM for Azure AD roles Lab 4f: Assign Azure AD role in PIM Lab 4g: Assign Azure resource roles in PIM Lab 4h: Connect data from Azure AD to Azure Sentinel After completing module 4, students will be able to: Mange and maintain Azure AD from creation to solution Use access reviews to maintain your Azure AD Grant access to users with entitlement management [-]
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5 dager 25 500 kr
MD-101: Managing Modern Desktops [+]
MD-101: Managing Modern Desktops [-]
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