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Virtuelt klasserom 3 dager 17 500 kr
18 Nov
3-dagers virtuellt instruktør-ledet kurs som fører frem til ITIL Foundation sertifisering. [+]
Sopra Steria Akademiet er en del av Sopra Steria, og tilbyr kurs og opplæring innen: IT Service Management Prosjekt- og programstyring It-styring og kontroll Våre instruktører jobber til daglig som rådgivere innen disse områdene i Sopra Steria.  ITIL® 4 er det mest utbredte og anerkjente rammeverket for IT Service Management (ITSM) i verden, og ITIL® 4 Foundation er et introduksjonskurs til rammeverket. ITIL® 4 Foundation-sertifiseringen er designet som en introduksjon til ITIL® 4 og gjør det mulig for kandidater å se på IT-tjenestestyring gjennom en ende-til-ende-driftsmodell for oppretting, levering og kontinuerlig forbedring av teknisk aktiverte produkter og tjenester.Kurset avsluttes med en sertifiseringstest som gjennomføres etter at kurset er fullført. Sertifiseringen gjøres via en online-basert tjeneste via vår partner PeopleCert. Man velger selv tidspunkt for sertifiseringen. Kurset inkluderer: Kursdokumentasjon, sertifiseringstest og lunsj ved fysisk oppmøte   Kurset varer i 3 dagerfra 16:30-20:30 Vi stiller med erfarne norske instruktører. Kursmateriell og eksamen er på engelsk. Eksamen varer i 75 minutter.  Det bør beregnes 6 timer til selvstudium. Du kan lese mere om ITIL her ITIL®/PRINCE2®/MSP®/MoP® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. [+]
Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of Information Security Management, elucidating its significance in safeguarding the confidentiality, integrity, and availability of organisational information assets. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Virtuelt klasserom 3 dager 17 500 kr
18 Mar
3-dagers virtuellt instruktør-ledet kurs som fører frem til ITIL Foundation sertifisering. [+]
Sopra Steria Akademiet er en del av Sopra Steria, og tilbyr kurs og opplæring innen: IT Service Management Prosjekt- og programstyring It-styring og kontroll Våre instruktører jobber til daglig som rådgivere innen disse områdene i Sopra Steria.  ITIL® 4 er det mest utbredte og anerkjente rammeverket for IT Service Management (ITSM) i verden, og ITIL® 4 Foundation er et introduksjonskurs til rammeverket. ITIL® 4 Foundation-sertifiseringen er designet som en introduksjon til ITIL® 4 og gjør det mulig for kandidater å se på IT-tjenestestyring gjennom en ende-til-ende-driftsmodell for oppretting, levering og kontinuerlig forbedring av teknisk aktiverte produkter og tjenester.Kurset avsluttes med en sertifiseringstest som gjennomføres etter at kurset er fullført. Sertifiseringen gjøres via en online-basert tjeneste via vår partner PeopleCert. Man velger selv tidspunkt for sertifiseringen. Kurset inkluderer: Kursdokumentasjon, sertifiseringstest og lunsj ved fysisk oppmøte   Kurset varer i 3 dager. Dag 1 og 2: 09:00-16:00. Dag 3: 09:00-13:00 Vi stiller med erfarne norske instruktører. Kursmateriell og eksamen er på engelsk. Eksamen varer i 75 minutter.  Det bør beregnes 6 timer til selvstudium. Du kan lese mere om ITIL her ITIL®/PRINCE2®/MSP®/MoP® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. [-]
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12 måneder 12 000 kr
A combined module that covers the key concepts of 5 key ITIL practices: Change Enablement, Deployment Management, Release Management, Service Configuration Management, an... [+]
Understand the purpose and key concepts of the Plan, Implement, and Control practices, highlighting their importance in establishing, executing, and governing IT service strategies effectively. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 60 questions Multiple Choice 90 Minutes Closed book Pass Mark: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Relationship Management, Supplier Management, Service Level Management, Continual Improvement and Info... [+]
Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to move new or changed hardware, software, documentation, processes, or any other component to live environments, and how to deploy components to other environm... [+]
Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to ensure that the organisation’s suppliers and their performances are managed appropriately to support the seamless provision of quality pr... [+]
Understand the purpose and key concepts of the Supplier Management Practice, elucidating its importance in managing supplier relationships and ensuring value delivery from third-party services. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn to provide accurate and reliable information about the configuration of services and configuration support items when and where it is needed. [+]
Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]
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Virtuelt klasserom 3 dager 23 650 kr
Due to the Coronavirus the course instructor is not able to come to Oslo. As an alternative we offer this course as a Blended Virtual Course. [+]
Blended Virtual Course The course is a hybrid of virtual training and self-study which will be a mixture of teaching using Microsoft Teams for short bursts at the beginning of the day, then setting work for the rest of the day and then coming back at the end of the day for another on-line session for any questions before setting homework in the form of practice exams for the evening. You do not have to install Microsoft Teams , you will receive a link and can access the course using the web browser.  Remote proctored examTake your exam from any location. Read about iSQI remote proctored exam here Requirements for the exam: The exam will be using Google Chrome and there is a plug-in that needs to be installed  You will need a laptop/PC with a camera and a microphone  A current ID with a picture  This 3-day course is aimed at anyone wishing to attain the ISTQB Advanced Test Automation Engineer qualification. This qualification builds upon the Foundation syllabus and provides essential skills for all those involved in test automation and who want to develop further their expertise in one or more specific areas. Bouvet sine kursdeltakeres testresultater vs ISTQB gjennomsnitt A Test Automation Engineer is one who has broad knowledge of testing in general, and an in-depth understanding in the special area of test automation. An in-depth understanding is defined as having sufficient knowledge of test automation theory and practice to be able to influence the direction that an organization and/or project takes when designing, developing and maintaining test automation solutions for functional tests. The modules offered at the Advanced Level Specialist cover a wide range of testing topics.   The course is highly practical addressing the following areas: Introduction and objectives for Test Automation This section provides an introduction to test automation explaining the objectives, advantages, disadvantages and limitations of test automation as well as technical success factors of a test automation project. Preparing for Test Automation Understanding the type of system is vital for determining the most appropriate automation solution and also how we can design systems and testing for more effective automation. This section also looks at how we can evaluate for the most appropriate tools. The generic Test Automation architecture A test automation engineer has the role of designing, developing, implementing, and maintaining test automation solutions. As each solution is developed, similar tasks need to be done, similar questions need to be answered, and similar issues need to be addressed and prioritized. These reoccurring concepts, steps, and approaches in automating testing become the basis of the generic test automation architecture, and this will be discussed in detail during this section Deployment risks and contingencies This section looks at the various risks associated with the deployment of test tools and how to avoid test automation failure. Test Automation reporting and metrics Providing information to stakeholders for them to make informed decisions about the quality of the software is a vital part of testing and this section looks at the various metrics that can be used to monitor test automation and what information should be supplied to the stakeholder and how it should be presented. Transitioning manual testing to an automated environment This section looks at the various criteria to apply to determine the suitability for automation and understanding the factors for transitioning from manual to automation testing Verifying the Test Automation solution To have justified confidence in the information we supply to the stakeholders regarding test automation we must have justified confidence in the test environment and test automation solution supporting the information Continuous improvement This section looks ahead and how we can improve the automation solution making it more effective and efficient The Exam The ISTQB Advanced Test Automation Engineer exam is a 1 hour 30 minute, 40 question multiple-choice exam totaling 75 points. The pass mark is 65% (49 out of 75). It is a pre-requisite that attendees hold the ISTQB Foundation Level certificate. [-]
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Oslo 1 dag 9 900 kr
27 Jan
05 May
05 May
ITIL® 4 Practitioner: Incident Management [+]
ITIL® 4 Practitioner: Incident Management [-]
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Nettkurs 2 timer 1 990 kr
Instruktørbasert opplæring: Delta på webinar å lær hvordan man bygger en prosjektplan for å få god kontroll med gjennomføringen! [+]
Delta på webinar å lær hvordan man bygger en prosjektplan for å få god kontroll med gjennomføringen! Webinaret varer i 2 timer og består av to økter à 45 min. Etter hver økt er det 10 min spørsmålsrunde. Mellom øktene er det 10 min pause. Webinaret kan også spesialtilpasses og holdes bedriftsinternt kun for din bedrift.   Kursinnhold:   Tabeller og felt i Project Forskjellige typer felt. Forskjeller mellom felt i aktiviteter og ressurser Legge til og fjerne felt Opprette og tilpasse felt Endre eksisterende tabeller Opprette nye tabeller   Forskjellige visninger Sortering Filtrering - Innebygde filetere. Definere nye filtre Gruppering. Benytte grupper til bedre oversikt og kontroll   3 gode grunner til å velge KnowledgeGroup 1. Best practice kursinnhold 2. Markedets beste instruktører 3. Gratis support   [-]
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4 timer 3 900 kr
12 Mar
23 Apr
Jobb smartere med de siste nyhetene i Excel [+]
Jobb smartere med de siste nyhetene i Excel 365 [-]
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Virtuelt klasserom 4 dager 22 000 kr
This course provides IT Identity and Access Professional, along with IT Security Professional, with the knowledge and skills needed to implement identity management solut... [+]
. This course includes identity content for Azure AD, enterprise application registration, conditional access, identity governance, and other identity tools.   TARGET AUDIENCE This course is for the Identity and Access Administrators who are planning to take the associated certification exam, or who are performing identity and access administration tasks in their day-to-day job. This course would also be helpful to an administrator or engineer that wants to specialize in providing identity solutions and access management systems for Azure-based solutions; playing an integral role in protecting an organization. COURSE OBJECTIVES Implement an identity management solution Implement an authentication and access management solutions Implement access management for apps Plan and implement an identity governancy strategy COURSE CONTENT Module 1: Implement an identity management solution Learn to create and manage your initial Azure Active Directory (Azure AD) implementation and configure the users, groups, and external identities you will use to run your solution. Lessons M1 Implement Initial configuration of Azure AD Create, configure, and manage identities Implement and manage external identities Implement and manage hybrid identity Lab 1a: Manage user roles Lab 1b: Setting tenant-wide properties Lab 1c: Assign licenses to users Lab 1d: Restore or remove deleted users Lab 1e: Add groups in Azure AD Lab 1f: Change group license assignments Lab 1g: Change user license assignments Lab 1h: Configure external collaboration Lab 1i: Add guest users to the directory Lab 1j: Explore dynamic groups After completing module 1, students will be able to: Deploy an initail Azure AD with custom settings Manage both internal and external identities Implement a hybrid identity solution Module 2: Implement an authentication and access management solution Implement and administer your access management using Azure AD. Use MFA, conditional access, and identity protection to manager your identity solution. Lessons M2 Secure Azure AD user with MFA Manage user authentication Plan, implement, and administer conditional access Manage Azure AD identity protection Lab 2a: Enable Azure AD MFA Lab 2b: Configure and deploy self-service password reset (SSPR) Lab 2c: Work with security defaults Lab 2d: Implement conditional access policies, roles, and assignments Lab 2e: Configure authentication session controls Lab 2f: Manage Azure AD smart lockout values Lab 2g: Enable sign-in risk policy Lab 2h: Configure Azure AD MFA authentication registration policy After completing module 2, students will be able to: Configure and manage user authentication including MFA Control access to resources using conditional access Use Azure AD Identity Protection to protect your organization Module 3: Implement access management for Apps Explore how applications can and should be added to your identity and access solution with application registration in Azure AD. Lessons M3 Plan and design the integration of enterprise for SSO Implement and monitor the integration of enterprise apps for SSO Implement app registration Lab 3a: Implement access management for apps Lab 3b: Create a custom role to management app registration Lab 3c: Register an application Lab 3d: Grant tenant-wide admin consent to an application Lab 3e: Add app roles to applications and recieve tokens After completing module 3, students will be able to: Register a new application to your Azure AD Plan and implement SSO for enterprise application Monitor and maintain enterprise applications Module 4: Plan and implement an identity governancy strategy Design and implement identity governance for your identity solution using entitlement, access reviews, privileged access, and monitoring your Azure Active Directory (Azure AD). Lessons M4 Plan and implement entitlement management Plan, implement, and manage access reviews Plan and implement privileged access Monitor and maintain Azure AD Lab 4a: Creat and manage a resource catalog with Azure AD entitlement Lab 4b: Add terms of use acceptance report Lab 4c: Manage the lifecycle of external users with Azure AD identity governance Lab 4d: Create access reviews for groups and apps Lab 4e: Configure PIM for Azure AD roles Lab 4f: Assign Azure AD role in PIM Lab 4g: Assign Azure resource roles in PIM Lab 4h: Connect data from Azure AD to Azure Sentinel After completing module 4, students will be able to: Mange and maintain Azure AD from creation to solution Use access reviews to maintain your Azure AD Grant access to users with entitlement management [-]
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