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Nettkurs 12 måneder 12 000 kr
ITIL® 4 Specialist: Drive Stakeholder Value dekker alle typer engasjement og interaksjon mellom en tjenesteleverandør og deres kunder, brukere, leverandører og partnere. [+]
Kurset fokuserer på konvertering av etterspørsel til verdi via IT-relaterte tjenester. Modulen dekker sentrale emner som SLA-design, styring av flere leverandører, kommunikasjon, relasjonsstyring, CX- og UX-design, kartlegging av kunder og mer. E-læringskurset inneholder 18 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på  AXELOS sine websider. Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. [-]
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12 måneder 12 000 kr
A combined module that covers the key concepts of 5 key ITIL practices: Change Enablement, Deployment Management, Release Management, Service Configuration Management, an... [+]
Understand the purpose and key concepts of the Plan, Implement, and Control practices, highlighting their importance in establishing, executing, and governing IT service strategies effectively. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 60 questions Multiple Choice 90 Minutes Closed book Pass Mark: 65% [-]
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Nettkurs 12 måneder 11 500 kr
ITIL® er det mest utbredte og anerkjente rammeverket for IT Service Management (ITSM) i verden, og ITIL® 4 Foundation er et introduksjonskurs til rammeverket. [+]
ITIL® 4 Foundation-kurset er en introduksjon til ITIL® 4. Kurset lar kandidater se på IT-tjenestestyring gjennom en ende-til-ende driftsmodell, som inkluderer oppretting, levering og kontinuerlig forbedring av IT-relaterte produkter og tjenester. E-læringskurset inneholder 12 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på AXELOS sine websider. Inkluderer: Tilgang til ITIL® 4 Foundation e-læring (engelsk) i 12 måneder. ITIL® Foundation online voucher til sertifiseringstest + digital ITIL Foundation bok Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. Sertifiseringen består av: 40 spørsmål Multiple Choice 60 minutter + 15 minutter til rådighet dersom du ikke har engelsk som morsmål For å bestå må du ha minimum 26 riktige (65%) Ingen hjelpemidler tillatt ITIL®/PRINCE2®/MSP®/MoP® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. [-]
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Nettstudie 12 måneder 5 000 kr
Learn to provide accurate and reliable information about the configuration of services and configuration support items when and where it is needed. [+]
Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn best practices for making new and changed services available for use, in line with your organisation's policies and any agreements between the organisation and its ... [+]
Understand the purpose and key concepts of Release Management, elucidating its significance in planning, scheduling, and controlling the build, test, and deployment of releases to ensure they deliver the expected outcomes. The eLearning course: Interactive Self-paced Device-friendly 2-3 hour content Mobile-optimised Practical exercises   Exam:   20 questions Multiple choise Closed book 30 minutes Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Relationship Management, Supplier Management, Service Level Management, Continual Improvement and Info... [+]
Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Incident Management, Service Desk, Service Request Management, Monitoring and Event Management and Pro... [+]
Understand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.InteractiveOur eLearning:Self-pacedDevice-friendly12 hour contentMobile-optimised Exam:60 questionsMultiple Choice90 minutesClosed bookMinimum required score to pass: 65%  [-]
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Oslo 2 dager 16 900 kr
04 Sep
04 Sep
20 Nov
SAFe® 6.0 DevOps [+]
SAFe® DevOps Certification [-]
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Oslo 5 dager 30 500 kr
18 Aug
18 Aug
Oracle Database 23ai: Introduction to SQL Workshop [+]
Oracle Database: Introduction to SQL [-]
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Oslo Bergen 3 dager 20 000 kr
25 Aug
25 Aug
06 Oct
https://www.glasspaper.no/kurs/pl-300-microsoft-power-bi-data-analyst/ [+]
PL-300: Microsoft Power BI Data Analyst [-]
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Virtuelt klasserom 5 dager 35 000 kr
Successful completion of this five-day, instructor-led course should enhance the student’s understanding of configuring and managing Palo Alto Networks Next-Generation Fi... [+]
COURSE OVERVIEW The course includes hands-on experience configuring, managing, and monitoring a firewall in a lab environment TARGET AUDIENCE This course is aimed at Security Engineers, Security Administrators, Security Operations Specialists, Security Analysts, and Support Staff. COURSE OBJECTIVES After you complete this course, you will be able to: Configure and manage the essential features of Palo Alto Networks next-generation firewalls Configure and manage Security and NAT policies to enable approved traffic to and from zones Configure and manage Threat Prevention strategies to block traffic from known and unknown IP addresses, domains, and URLs Monitor network traffic using the interactive web interface and firewall reports COURSE CONTENT 1 - Palo Alto Networks Portfolio and Architecture 2 - Configuring Initial Firewall Settings 3 - Managing Firewall Configurations 4 - Managing Firewall Administrator Accounts 5 - Connecting the Firewall to Production Networks with Security Zones 6 - Creating and Managing Security Policy Rules 7 - Creating and Managing NAT Policy Rules 8 - Controlling Application Usage with App-ID 9 - Blocking Known Threats Using Security Profiles 10 - Blocking Inappropriate Web Traffic with URL Filtering 11 - Blocking Unknown Threats with Wildfire 12 - Controlling Access to Network Resources with User-ID 13 - Using Decryption to Block Threats in Encrypted Traffic 14 - Locating Valuable Information Using Logs and Reports 15 - What's Next in Your Training and Certification Journey Supplemental Materials Securing Endpoints with GlobalProtect Providing Firewall Redundancy with High Availability Connecting Remotes Sites using VPNs Blocking Common Attacks Using Zone Protection   FURTHER INFORMATION Level: Introductory Duration: 5 days Format: Lecture and hands-on labs Platform support: Palo Alto Networks next-generation firewalls running PAN-OS® operating system version 11.0     [-]
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Virtuelt klasserom 3 dager 15 900 kr
This course provides IT leaders, practitioners, support staff and staff interfacing with the organisation’s digital and information systems functions with a practical und... [+]
COURSE OVERVIEW . It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL4 best practice service value system featured in the latest 2019 guidelines. TARGET AUDIENCE This course is aimed at all levels of IT professional and those involved in designing, building, delivering and managing modern digital products and services. COURSE OBJECTIVES After you complete this course you will be able to: Key IT service management concepts. How ITIL guiding principles can help and organization to adopt and adapt service management. The 4 dimensions of service management. The purpose and components of the service value system. The activities of the service value chain and how the interconnect. Know the purpose of key ITIL practices. Sit the ITIL4 foundation examination - Sample papers are set during the class by instructors to take during the class or as homework exercises. COURSE CONTENT IT Service Management definitions; Service, Utility, Warranty, Customer, User, Service management, Sponsor Key concepts of value creation Key concepts of service relationships; service offering; service provision; service consumption; service relationship management The nature, use and interaction of 7 ITIL guiding principles; Focus on value; Start where you are; Progress iteratively with feedback; Collaborate and promote visibility; Think and work holistically; Keep it simple and practical; Optimize and automate The 4 dimensions of service management; Organizations and people; Information and technology; Partners and suppliers; Value streams and processes    The ITIL service value system The service value chain, its inputs and outputs, and its role in supporting value streams Service value chain elements; Plan, Improve, Engage, Design & transition, Obtain / Build, Deliver & support Detail of how the following ITIL practices support the service value chain: -  Continual Improvement (including continual improvement model); Change control; Incident management; Problem Management; Service request management;  Service desk; Service level management The purpose of the following ITIL practices: - Information security management; Relationship management; Supplier management; Availability management; Capacity and performance management; Service configuration management;    IT asset management; Business analysis; Service continuity management; Deployment management; Monitoring and event management; Release management   TEST CERTIFICATION Recommended preparation for exam(s): ITIL4 Foundation Certificate in IT Service Management This is a pre-requisite for other ITIL4 qualifications. The examination is a 1 hour, closed book, multiple choice paper of 40 questions taken after completion of the course - exam vouchers are provided with this course. These will have a validity of 12 months. You will need to schedule your exams within this time frame. The pass mark is 65% (26 out of 40) Cost of the exam is included in the course fee [-]
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1 dag 8 500 kr
Dette éndagskurset gir ledere praktisk trening i cybersikkerhetsledelse, med fokus på strategisk IT-planlegging, risikohåndtering, og utvikling av effektive sikkerhetsrut... [+]
I en digital tidsalder hvor samhandling er essensielt for bedrifters suksess, er det kritisk for ledere å oppdatere sin kompetanse. Dette éndagskurset tilbyr praktisk trening og materiale for videre selvstudium, slik at ledere kan møte dagens databehov effektivt. Kurset fokuserer på tre hovedområder for å styrke deltakernes lederkompetanse innen datahåndtering. Det kombinerer teori og praksis for å maksimere læringen. Kurset avholdes på én arbeidsdag, med en strukturert agenda som dekker følgende temaer: Strategiske IT/IS-planer, inkludert organisatoriske strukturer, lederansvar, kompetansekartlegging, IT/IS-policyer, og en gjennomgang av IS-domener. Dette inkluderer også sikkerhetsaspekter som aktiva, nettverk, identitets- og tilgangsstyring, risikostyring, sikkerhetsvurdering og -testing, sikkerhetsoperasjoner, og sikkerhet i utviklingsfasen. Intern gapanalyse, oppbygging av en effektiv Enterprise Information Security Architecture (EISA), definering av opplæringskrav, tilpassede SETA-programmer, trusselvurdering, håndtering av sårbarheter, og en praktisk tilnærming til leverandørrisiko og sikkerhetsvurdering av digitale nettverk. Utvikling av KPI-dashboards, trusselvurdering, kommunikasjonsstrategier, introduksjon til økonomiske nøkkeltall innen informasjonssikkerhet, samt planlegging for forretningskontinuitet og katastrofegjenoppretting. Målsettingen er at hver deltaker etter kurset skal kunne sette SMART-mål for hvert punkt, hvor SMART representerer Spesifikke, Målbare, Oppnåelige, Relevante og Tidsbestemte mål. Kurset gir deltakerne verktøyene de trenger for å forbedre sitt lederskap i en digitalisert verden. Kursholder har jobbet med informasjonssikkerhet for ledende teknologiselskaper de siste 25 årene, og har hjulpet ledere finne farbare veier i krevende situasjoner. Han er sertifisert kvalitetsrevisor ISO 19011 og har utarbeidet sikkerhetsstyringsrutiner for selskaper som følger både enkle og svært strenge lovkrav. Han har en Ph.D. i Cybersecurity Leadership, en MBA innen Finans, Digital transformasjon, Forretningsstrategi, Kommunikasjon og Markedsføring. Han er sertifisert i Advanced Computer Security fra Stanford University og Cyber Forensics and Counterterrorism fra Harvard University. Han har også CISSP fra ISC2, Certified Data Privacy Solution Engineer fra ISACA, og CCSK (Certificate of Cloud Security Knowledge) fra CSA. I tillegg har han gjennomført NHH sitt styreprogram, som utgjør en relevant bakgrunn for dette kurset. Til daglig jobber han som CISO for et selskap med lokasjoner på 24 steder over hele verden. Selskapet må både sikre trygg drift og utvikle programvare og tjenester som må være i drift 24/7. [-]
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Oslo 4 dager 22 500 kr
29 Sep
29 Sep
24 Nov
AZ-140: Configuring and Operating Microsoft Azure Virtual Desktop [+]
AZ-140: Configuring and Operating Microsoft Azure Virtual Desktop [-]
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