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Kurs i IT-strategi

Hva er din bedrifts IT-strategi? Mange virksomheter vet ikke hva en IT-strategi er, langt mindre hvordan de kan bruke slike strategier i sitt eget arbeid. Hvis du ikke kan svare på spørsmålet ”Hva er business intelligence?” er det på tide at du lærer det med et av IT-strategikursene du finner her hos oss. Enten du vil ta et todagerskurs eller en toårig master innen IT-strategi finner du et kurs som passer deg og din virksomhets behov. ITIL og COBIT er to viktige rammeverk som kan være nyttige å kunne når du skal utarbeide en IT-strategi. ITIL står for Information Technology Infrastructure Library, og COBIT handler om IT-governance. ITIL og COBIT utfyller ofte hverandre, og her finner du både COBIT-kurs og ITIL-kurs som hjelper deg fram til en ITIL-sertifisering. Du finner også kurs i LDAP, Web Intelligence, Business Objects, ISO/IEC 20000 og IIS 5.0 / 6.0. Her kan du med andre ord finne IT-kurs i mange ulike typer rammeverk og verktøy, som kan hjelpe deg til å utforme en ny og bedre IT-strategi for deg og din bedrift.

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64 treff i IT strategi

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ITIL 4 Specialist: Monitor, Support and Fulfil eLearning

Sopra Steria AS

Nettstudie 12 måneder 12 000 kr

A combined module that covers the key concepts of 5 ITIL Practices: Incident Management, Service Desk, Service Request Management, Monitoring and Event Management and Pro... [+]

Understand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.InteractiveOur eLearning:Self-pacedDevice-friendly12 hour contentMobile-optimised Exam:60 questionsMultiple Choice90 minutesClosed bookMinimum required score to pass: 65% [-]

ITIL 4 Practitioner: Deployment Management - eLearning

Sopra Steria AS

Nettstudie 12 måneder 5 000 kr

Learn how to move new or changed hardware, software, documentation, processes, or any other component to live environments, and how to deploy components to other environm... [+]

Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours of content Mobile-optimised Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

ITIL® 4 Specialist: Drive Stakeholder Value e-læring

Sopra Steria AS

Nettkurs 12 måneder 12 000 kr

ITIL® 4 Specialist: Drive Stakeholder Value dekker alle typer engasjement og interaksjon mellom en tjenesteleverandør og deres kunder, brukere, leverandører og partnere. [+]

Kurset fokuserer på konvertering av etterspørsel til verdi via IT-relaterte tjenester. Modulen dekker sentrale emner som SLA-design, styring av flere leverandører, kommunikasjon, relasjonsstyring, CX- og UX-design, kartlegging av kunder og mer. E-læringskurset inneholder 18 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på AXELOS sine websider. Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. [-]

ITIL 4 Practitioner: Supplier Management - eLearning

Sopra Steria AS

Nettstudie 12 måneder 5 000 kr

The purpose of this module is to ensure that the organisation’s suppliers and their performances are managed appropriately to support the seamless provision of quality pr... [+]

Understand the purpose and key concepts of the Supplier Management Practice, elucidating its importance in managing supplier relationships and ensuring value delivery from third-party services. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

ITIL® 4 Foundation e-læring

Sopra Steria AS

Nettkurs 12 måneder 11 500 kr

ITIL® er det mest utbredte og anerkjente rammeverket for IT Service Management (ITSM) i verden, og ITIL® 4 Foundation er et introduksjonskurs til rammeverket. [+]

ITIL® 4 Foundation-kurset er en introduksjon til ITIL® 4. Kurset lar kandidater se på IT-tjenestestyring gjennom en ende-til-ende driftsmodell, som inkluderer oppretting, levering og kontinuerlig forbedring av IT-relaterte produkter og tjenester. E-læringskurset inneholder 12 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på AXELOS sine websider. Inkluderer: Tilgang til ITIL® 4 Foundation e-læring (engelsk) i 12 måneder. ITIL® Foundation online voucher til sertifiseringstest + digital ITIL Foundation bok Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. Sertifiseringen består av: 40 spørsmål Multiple Choice 60 minutter + 15 minutter til rådighet dersom du ikke har engelsk som morsmål For å bestå må du ha minimum 26 riktige (65%) Ingen hjelpemidler tillatt ITIL®/PRINCE2®/MSP®/MoP® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. [-]

ITIL® 4 Strategist: Direct, Plan and Improve e-læring

Sopra Steria AS

Nettkurs 12 måneder 12 000 kr

ITIL® 4 Strategist: Direct, Plan and improve er en modul innen ITIL®. Modulen er en nøkkelkomponenten i både ITIL® 4 Managing Professional og ITIL® 4 Strategic Leader-løp... [+]

Modulen dekker bruk og effekt av Lean og agile arbeidsmåter, og hvordan dette kan utnyttes til fordel for organisasjonen. Kurset vil gi kandidatene en praktisk og strategisk metode for å planlegge og levere kontinuerlig forbedring med nødvendig smidighet. E-læringskurset inneholder 18 timer med undervisning, og er delt inn i 12 moduler. Les mer om ITIL® 4 på AXELOS sine websider Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. [-]

ITIL 4 Practitioner: Service Level Management - eLearning

Sopra Steria AS

Nettstudie 12 måneder 5 000 kr

The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]

Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

ITIL 4 Practitioner: Change Enablement - eLearning

Sopra Steria AS

Nettstudie 12 måneder 5 000 kr

Learn to maximise the number of successful service and product changes by ensuring that risks have been accurately assessed, authorising changes, and managing change sche... [+]

Understand the purpose and key concepts of Change Enablement, highlighting its importance in managing changes effectively to minimise risk and ensure business continuity. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours of content Mobile-optimised Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

ITIL 4 Specialist: Plan, Implement, and Control - eLearning

Sopra Steria AS

12 måneder 12 000 kr

A combined module that covers the key concepts of 5 key ITIL practices: Change Enablement, Deployment Management, Release Management, Service Configuration Management, an... [+]

Understand the purpose and key concepts of the Plan, Implement, and Control practices, highlighting their importance in establishing, executing, and governing IT service strategies effectively. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises Exam: 60 questions Multiple Choice 90 Minutes Closed book Pass Mark: 65% [-]

ITIL 4 Practitioner: IT Asset Management

Sopra Steria AS

Nettstudie 12 måneder 5 000 kr

Learn how to plan and manage the full lifecycle of all IT assets to help your organisation maximise value, control costs, and manage risks related to the purchase, use, a... [+]

Understand the purpose and key concepts of IT Asset Management, elucidating its significance in managing and optimising the lifecycle of IT assets to maximise value, control costs, and manage risks. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

ITIL 4 Practitioner: Service Desk - eLearning

Sopra Steria AS

Nettstudie 12 måneder 5 000 kr

Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]

Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%) [-]

ITIL 4 Practitioner: Problem Management - eLearning

Sopra Steria AS

Nettstudie 12 måneder 5 000 kr

Receive practical guidance on the processes and activities of Problem Management, including their roles in the service value chain. [+]

Understand the purpose and key concepts of Problem Management, including its role in identifying and managing the root causes of incidents to prevent recurrence. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

ITIL 4 Specialist: Collaborate, Assure and Improve - eLearning

Sopra Steria AS

Nettstudie 12 måneder 12 000 kr

A combined module that covers the key concepts of 5 ITIL Practices: Relationship Management, Supplier Management, Service Level Management, Continual Improvement and Info... [+]

Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced Device-friendly 12 hours content Mobile-optimised Practical exercises Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]

ITIL 4 Practitioner: Service Configuration Managemnet - eLearning

Sopra Steria AS

Nettstudie 12 måneder 5 000 kr

Learn to provide accurate and reliable information about the configuration of services and configuration support items when and where it is needed. [+]

Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]

ITIL® 4 Foundation - 2 days course for ITIL experienced

Glasspaper Learning AS

Oslo 2 dager 15 900 kr

05 Jun

05 Jun

ITIL® 4 Foundation - 2 days course for ITIL experienced [+]

ITIL® 4 Foundation - 2 days course for ITIL experienced [-]