Lean Six Sigma Black Belt Course

You will learn to use DMAIC to solve complex problems and lead improvement projects with cross-functional teams.

You will learn to use data analysis and visualization for process improvement and product development.

The course is a 4-day classroom course.

Learning Objectives:

1. Use the DMAIC method to solve complex problems and lead larger improvement projects involving multiple departments.
2. Utilize data analysis and visualization for process improvement and product development.
3. Make fact-based decisions based on statistics and data analysis.
4. Strengthen your leadership skills to drive improvement efforts within the company.
5. Develop skills to successfully implement change.
6. Coach Green Belt and project team participants.

Target Audience:

This course is suitable for those who lead improvement programs, have operational or quality responsibility, work with process and product development, lead complex improvement projects involving multiple departments, and others who are focused on maintaining a holistic approach to improvement work.

Course Content:

The course follows the DMAIC structure:

Define:

• Identify and define process- or product-related problems to be improved.
• Set specific, measurable goals for improvement.

Measure:

• Collect and analyze data to understand the current situation (use of descriptive statistics, histograms & control charts).
• Evaluate process performance with capability analysis and determine how to improve it.
• Use control charts for variation analysis to understand and quantify sources of variation.
• Evaluate measurement systems to ensure accurate measurements (repeatability, reproducibility, stability, sensitivity, and capability).

Analyze:

• Prove root causes with graphical analyses:
  • Pareto
  • Box plot
  • Scatter plot
  • Correlation and regression
  • Hypothesis testing

Improve:

• Use Design of Experiments (DOE) to identify optimal process settings.
• Apply DOE in product development.
• Implement improvements.

Control:

• Maintain improvements using control charts and continuous monitoring.
• Implement control plans to ensure that improvements are sustained.

Tools & Methods:

• Brainwriting
• Voice of the Customer (VOC)
• Requirement Trees
• Defining KPIs (Key Performance Indicators)
• Operational Definition
• Strategic Goal Deployment
• Process Walk / "Go to Gemba"
• Problem Statement
• Specific Goals
• Project Selection
• Project Charter
• Communication Plan
• Context Diagram
• High-Level Process Map (SIPOC)
• Process Variable Mapping
• Value Stream Analysis
• Data Analysis
• Descriptive Statistics
• Histogram
• Normal Distribution and Other Distributions
• Pareto Chart
• Boxplot
• SPC & Control Charts
• Capability Analysis
• Variation Analysis
• Measurement System Evaluation
• Scatterplot, Correlation, and Regression
• Design of Experiments (DOE)
• Hypothesis Testing
• Prioritization Matrix

Some of the methods and tools are described at an introductory level, while others are covered in depth.

Instructor:

The course instructor Sissel Pedersen Lundeby is an IASSC (International Association for Six Sigma Certification) accredited instructor (the only one in Norway as of August 2019):

"This accreditation publicly reflects that you have met the standards established by IASSC such that those who participate in a training program led by you can expect to receive an acceptable level of knowledge transfer consistent with the Lean Six Sigma belt Bodies of Knowledge as established by IASSC." 

Sissel holds a master's degree in chemical engineering from NTNU and has more than 19 years of experience in production and environmental technology. Her Lean Six Sigma training began in 2002, at an American company, where she became Black Belt certified in 2004. In 2017, she was also Black Belt certified through IASSC.

Sissel has extensive experience in using Lean Six Sigma for improvements and focuses on achieving measurable results. The courses use practical, recognizable examples and present Lean Six Sigma in a simple and understandable way.

Feedback:

"Inspiring, professionally skilled, makes a theoretical subject accessible to everyone."

Espen Fjeld, Commercial Director at Berendsen

"I was very impressed with Sissel's Lean Six Sigma knowledge. She makes it easy to identify improvements and achieve results."

Daryl Powell, Lean Manager, Kongsberg Maritime Subsea

Diploma and Certification:

Diploma: To receive a diploma for successful completion, you must have attended both part 1 & 2, and at least 6 out of 8 course days.

Stedsbeskrivelse

Courses are usually held in Oslo or Lørenskog; see the specific course for location details.

Corporate courses can be arranged upon request, and the location is determined in consultation with the customer.

Forkunnskaper

Green belt training is a requirement. 

Varighet

4 days

Studiepoeng

None

Innlevering

To become certified Black Belt you need to conduct an approved improvement project within 12 months after the course end.

The project is considered approved if the project owner has approved the project and Aksena has approved the approach, tool usage and documentation.

By agreement, projects other than Six Sigma projects can also be approved.

To become Black Belt certified, you must have completed the Green Belt course.

Målgruppe

For leaders and professionals driving the work to improve the organization's performance.

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