Training for leaders and professionals driving the work to improve the organization's performance. [+]
Lean Six Sigma Black Belt Course
You will learn to use DMAIC to solve complex problems and lead improvement projects with cross-functional teams.
You will learn to use data analysis and visualization for process improvement and product development.
The course is a 4-day classroom course.
Learning Objectives:
Use the DMAIC method to solve complex problems and lead larger improvement projects involving multiple departments.
Utilize data analysis and visualization for process improvement and product development.
Make fact-based decisions based on statistics and data analysis.
Strengthen your leadership skills to drive improvement efforts within the company.
Develop skills to successfully implement change.
Coach Green Belt and project team participants.
Target Audience:
This course is suitable for those who lead improvement programs, have operational or quality responsibility, work with process and product development, lead complex improvement projects involving multiple departments, and others who are focused on maintaining a holistic approach to improvement work.
Course Content:
The course follows the DMAIC structure:
Define:
Identify and define process- or product-related problems to be improved.
Set specific, measurable goals for improvement.
Measure:
Collect and analyze data to understand the current situation (use of descriptive statistics, histograms & control charts).
Evaluate process performance with capability analysis and determine how to improve it.
Use control charts for variation analysis to understand and quantify sources of variation.
Evaluate measurement systems to ensure accurate measurements (repeatability, reproducibility, stability, sensitivity, and capability).
Analyze:
Prove root causes with graphical analyses:
Pareto
Box plot
Scatter plot
Correlation and regression
Hypothesis testing
Improve:
Use Design of Experiments (DOE) to identify optimal process settings.
Apply DOE in product development.
Implement improvements.
Control:
Maintain improvements using control charts and continuous monitoring.
Implement control plans to ensure that improvements are sustained.
Tools & Methods:
Brainwriting
Voice of the Customer (VOC)
Requirement Trees
Defining KPIs (Key Performance Indicators)
Operational Definition
Strategic Goal Deployment
Process Walk / "Go to Gemba"
Problem Statement
Specific Goals
Project Selection
Project Charter
Communication Plan
Context Diagram
High-Level Process Map (SIPOC)
Process Variable Mapping
Value Stream Analysis
Data Analysis
Descriptive Statistics
Histogram
Normal Distribution and Other Distributions
Pareto Chart
Boxplot
SPC & Control Charts
Capability Analysis
Variation Analysis
Measurement System Evaluation
Scatterplot, Correlation, and Regression
Design of Experiments (DOE)
Hypothesis Testing
Prioritization Matrix
Some of the methods and tools are described at an introductory level, while others are covered in depth.
Instructor:
The course instructor Sissel Pedersen Lundeby is an IASSC (International Association for Six Sigma Certification) accredited instructor (the only one in Norway as of August 2019):
"This accreditation publicly reflects that you have met the standards established by IASSC such that those who participate in a training program led by you can expect to receive an acceptable level of knowledge transfer consistent with the Lean Six Sigma belt Bodies of Knowledge as established by IASSC."
Sissel holds a master's degree in chemical engineering from NTNU and has more than 19 years of experience in production and environmental technology. Her Lean Six Sigma training began in 2002, at an American company, where she became Black Belt certified in 2004. In 2017, she was also Black Belt certified through IASSC.
Sissel has extensive experience in using Lean Six Sigma for improvements and focuses on achieving measurable results. The courses use practical, recognizable examples and present Lean Six Sigma in a simple and understandable way.
Feedback:
"Inspiring, professionally skilled, makes a theoretical subject accessible to everyone."
Espen Fjeld, Commercial Director at Berendsen
"Highly competent and clear delivery. Fun and builds trust."
Jon Sørensen, Production Manager at Berendsen
"10/10, good at reaching everyone."
Erlend Stene, Sales Manager at Berendsen
"Clear and well-presented. Good at checking understanding and listening."
Morten Bodding, Production Manager at Berendsen
"Made a difference, engaged and skilled."
Course Participant from EWOS
"You are inspiring, positive, and skilled in your field."
Course Participant from EWOS
"I was very impressed with Sissel's Lean Six Sigma knowledge. She makes it easy to identify improvements and achieve results."
Daryl Powell, Lean Manager, Kongsberg Maritime Subsea
Diploma and Certification:
Diploma: To receive a diploma for successful completion, you must have attended both part 1 & 2, and at least 6 out of 8 course days.
Certification: To become certified as a Black Belt, participation in line with the diploma requirements (above), successful completion of a Green Belt course, and the successful completion of a Six Sigma improvement project within 12 months after the course is required.
The project is considered approved if the project owner has approved the project and Lean Tech has approved the approach, tool usage, and documentation.
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